Latest Jobs Alert | Job Opportunity – Customer Support Representative (CSR) | Fashion Retail Brand (UK)
Company: Edgenza (Client of www.jobs4allalert.com)
Position: Customer Support Representative (CSR)
Location: Remote (Work from Home – Pakistan-based)
Industry: Fashion Retail / E-Commerce / Customer Service
Employment Type: Full-Time
Timings: 2:00 PM – 10:00 PM (Monday to Friday)
Salary Range: PKR 50,000 – 100,000 (Based on experience & skillset)
💼 About the Role
We’re hiring an experienced Customer Support Representative (CSR) to provide exceptional service for a UK-based fashion retail brand. This is a remote, full-time position ideal for individuals with international customer service experience who can communicate effectively, handle customer concerns, and represent the brand with professionalism.
🎯 Key Responsibilities
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Handle large volumes of incoming customer calls and messages.
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Identify and assess customer needs to ensure high satisfaction levels.
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Build lasting relationships and maintain customer trust.
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Provide accurate and detailed information using CRM tools.
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Resolve customer issues promptly and follow up until resolution.
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Keep organized records of all customer interactions and transactions.
🧩 Requirements
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Bachelor’s degree from a recognized university.
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1–2 years of proven experience as a CSR in the international fashion market (UK preferred).
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Excellent English communication (verbal & written).
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Familiarity with CRM systems and call-handling tools.
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Strong conflict resolution and active listening skills.
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Demonstrated ability to meet or exceed performance targets.
💰 What We Offer
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Competitive monthly salary (PKR 50K–100K)
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Remote work flexibility
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Dynamic, supportive work environment
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Opportunity to work with an international fashion brand
📩 How to Apply
Send your CV/Resume to:
📧 info@edgenza.com
(Please mention “Customer Support Representative – UK Fashion Brand” in the subject line.)
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