Latest Jobs Alert | Career Opportunity at Bachaa Party – Customer Experience Officer
🏢 Company: Bachaa Party Pvt. Ltd.
📍 Location: Karachi, Pakistan
💼 Position: Customer Experience Officer
🌐 Website: www.jobs4allalert.com
📧 Apply at: careers@bachaaparty.com
🕒 Deadline: Apply as soon as possible
💬 About the Role:
Bachaa Party — one of Pakistan’s fastest-growing retail brands — is looking for a Customer Experience Officer who can deliver exceptional service and ensure customer satisfaction across all communication channels.
🧾 Key Responsibilities:
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Proactively handle and resolve customer queries, complaints, and feedback.
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Demonstrate empathy, patience, and professionalism in every interaction.
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Conduct customer feedback surveys and provide actionable insights to management.
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Ensure timely follow-up and closure of all complaints to maintain high satisfaction scores.
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Identify process gaps and contribute to continuous improvement initiatives.
🎓 Requirements:
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Minimum Bachelor’s Degree in Business, Marketing, or related field.
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2–3 years of experience in Customer Service or Contact Center operations.
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Previous call center experience handling inbound and outbound calls.
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Excellent communication, interpersonal, and problem-solving skills.
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Ability to handle high call volumes with courtesy and patience.
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Basic proficiency in MS Office (Excel, Word, Outlook).
🚀 Why Join Bachaa Party?
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Work with one of the most loved retail brands in Pakistan.
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Professional and supportive work environment.
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Opportunity to make a real impact in customer experience and service quality.
📩 How to Apply:
Send your updated CV to careers@bachaaparty.com
📝 Mention the position title “Customer Experience Officer” in the subject line.
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