Latest Job Alert | Join the Bachaa Party Team – Customer Experience Officer (Karachi, Pakistan)
🌟 Join the Bachaa Party Team – Customer Experience Officer (Karachi, Pakistan)
Bachaa Party, one of Pakistan’s fastest-growing retail brands for kids and families, is looking for a Customer Experience Officer to ensure delightful interactions and exceptional service delivery across all touchpoints.
Stay updated with the latest retail and customer service job openings at 👉 www.jobs4allalert.com — your go-to portal for verified job alerts across Pakistan and the GCC.
📍 Position: Customer Experience Officer
🏢 Location: Karachi, Pakistan
💼 Department: Customer Service / Contact Center
🕒 Employment Type: Full-time
🧾 Key Responsibilities
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Proactively handle and resolve customer queries and complaints via multiple channels.
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Demonstrate empathy, professionalism, and patience in all customer interactions.
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Conduct customer feedback surveys and generate actionable insights.
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Follow up until complete complaint resolution to ensure satisfaction.
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Support process improvements by identifying service gaps and recommending solutions.
🎓 Requirements
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Minimum Bachelor’s Degree.
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2–3 years of experience in a customer service or contact center role.
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Prior call center/calling experience is required.
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Strong communication, interpersonal, and conflict-resolution skills.
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Ability to manage high call volumes with efficiency and courtesy.
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Basic proficiency in MS Office.
📩 How to Apply
Send your updated CV to:
✉️ careers@bachaaparty.com
📌 Mention “Customer Experience Officer” in the subject line.
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